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HerHalo Support

Answers for privacy, Apple Health, widgets, journey check-ins and your local journal.

Email support@nawaeurope.com

Does HerHalo require an account?

No. Version 1.0 stores your profile and journal locally on your iPhone.

Must I connect Apple Health?

No. HealthKit is optional and the app remains useful without it. You choose permissions by data type.

How do I add a widget?

Touch and hold the Home Screen or Lock Screen, choose Add Widget, search for HerHalo, and select a supported size.

Why can’t I see a Live Activity?

Live Activities must be enabled for HerHalo in iOS Settings. Start one from the Safe tab by beginning a journey check-in.

How do I delete my data?

Open You → Delete all HerHalo data. This removes the local profile, journal, care plan and trusted contacts.

Is HerHalo an emergency service?

No. Calls and messages require your confirmation, and safety features do not guarantee a response. Use local emergency services when needed.

Still need help?

Include your iOS version, iPhone model and a short description. Please do not email private health notes or emergency information.

Contact support →